Frequently Asked Questions

Everything you need to know about shopping with Betty Brown Boutique Ltd.

What is your standard shipping timeframe?

We offer standard shipping across the UK within 3-5 business days. International delivery times vary by location, typically arriving within 7-14 business days.

How do I return an item that doesn't fit?

We accept returns within 28 days of purchase. Items must be in their original condition with all tags attached. Please use our online portal to generate a return shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order status?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your package's journey.

Are your clothing items true to size?

Most of our pieces are true to size. However, we recommend checking the specific 'Size Guide' located on each product page for detailed measurements and fit recommendations.

Do you offer gift wrapping services?

Yes, we offer premium gift wrapping for a small additional fee. You can select this option at checkout and include a personalized message for the recipient.