Returns & Exchanges

At Betty Brown Boutique Ltd, we want you to love your purchase, but if you are not completely satisfied, we accept returns on unworn items with tags attached within 14 days of delivery. Our streamlined process ensures your exchange or refund is handled with the same care as your initial order.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all boutique tags and labels remain intact and undamaged.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.